How do I close my Kraken Direct (Glidera) account? Jeff May 02, 2017 17:40 Follow In order to close your account please submit a support request. Related articles What wallets support Kraken Direct? I can no longer login to my account using BitID. How do I access my Kraken Direct account? My transaction was canceled due to insufficient funds but there are enough funds in the account to cover the transaction. Why does my account say it is still under review when I received an email stating it was approved? I receive an error when I attempt to connect my BitPay account to Kraken Direct. Comments 0 comments Article is closed for comments.