I can no longer login to my account using BitID. How do I access my Kraken Direct account? Jeff May 02, 2017 19:44 Updated Follow If you are no longer able to access your account using BitID please use our reset password feature to regain access to your account. Related articles I receive an error when I attempt to connect my BitPay account to Kraken Direct. How do I close my Kraken Direct (Glidera) account? How can I change the email associated with my account? What information must I provide to use Kraken Direct? I do not use one of the supported wallets. Can I still use Kraken Direct? Comments 0 comments Article is closed for comments.