I can no longer login to my account using BitID. How do I access my Kraken Direct account? Jeff May 02, 2017 19:44 Updated Follow If you are no longer able to access your account using BitID please use our reset password feature to regain access to your account. Related articles I receive an error when I attempt to connect my BitPay account to Kraken Direct. Why does my account say it is still under review when I received an email stating it was approved? How can I change the email associated with my account? I sent my bitcoin to Kraken Direct (Glidera) to sell but the they are not showing as being received. Can I get my bitcoin faster? Comments 0 comments Article is closed for comments.